Legal
Privacy Policy
Your trips are personal. So is the information you trust us with. Here is exactly what we collect, why we collect it, and the choices you have — in plain language. Effective July 9, 2026.
Information We Collect
When you plan with Merédian, we collect what we need to design and book your trip: your name and contact details, your trip preferences (destinations, dates, travel style, room and cabin preferences, dietary needs), and — only when a booking requires it — passport details, dates of birth, and loyalty program numbers.
Payments are handled by PCI-compliant payment processors. Your full card number never touches our servers; we retain only the confirmation details needed to service your booking.
We also collect standard technical information when you visit our site, such as device type, browser, and pages viewed, as described in the Cookies & Analytics section below.
How We Use Your Information
We use your information to do one thing well: plan and manage remarkable trips. That means designing itineraries, securing bookings with suppliers, arranging VIP benefits, and keeping you informed with confirmations, schedule changes, and in-trip updates.
Merédian pairs human advisors with AI-powered planning tools. Your trip preferences may be processed by these AI systems to surface recommendations — better-fit hotels, smarter routings, experiences you are likely to love. These tools work in service of your advisor; a human always reviews what is booked in your name.
We may also send you service updates and, if you opt in, occasional travel inspiration. You can unsubscribe from marketing at any time with one click.
When We Share Information
We share your details with travel suppliers — airlines, hotels, cruise lines, tour operators, and insurers — only as needed to secure and service your bookings. Each supplier handles your information under its own privacy policy.
We never sell your personal information. Not to advertisers, not to data brokers, not to anyone.
Cookies & Analytics
We use cookies and similar technologies to keep the site working smoothly, remember your preferences, and understand how visitors use our pages so we can improve them. Analytics data is aggregated and is not used to build advertising profiles. You can control cookies through your browser settings; the site remains fully usable with non-essential cookies disabled.
Data Security
We protect your information with encryption in transit and at rest, strict access controls limited to the advisors working on your trip, and regular security reviews. Sensitive documents such as passport scans are stored in encrypted systems and retained only as long as needed to service your travel.
Your Rights
You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Write to travel@meredian.com and we will respond within 30 days.
California residents have additional rights under the CCPA, including the right to know what personal information we collect, the right to deletion, and the right to non-discrimination for exercising those rights. Because we do not sell personal information, there is nothing to opt out of — but the rest of your rights stand, and we honor them without friction.
Children
Our services are designed for adults. We collect information about children only when a parent or guardian books travel for them — names, ages, and document details required by suppliers — and we use it solely for that purpose. We do not knowingly collect information directly from children under 13.
Changes to This Policy
If we make material changes to this policy, we will update the effective date above and notify active clients by email before the changes take effect. Continued use of our services after notice means you accept the updated policy.
Contact Us
Questions about privacy, or want to exercise your rights? Reach us at travel@meredian.com or write to Merédian Travel LLC, 27201 Puerta Real, Suite 300, Mission Viejo, CA 92691.